Mark J. Power, Kevin Desouza, Carlo Bonifazi
London: Kogan Page, 2006
222pp, ISBN: 978-0-7494-4430-3
www.kogan-page.co.uk
The book provides detailed insight into the processes, issues, pitfalls, and successes for any type of outsourcing activity. It provides a valuable set of customer outsourcing methodology activities, and does not assume any prior knowledge of the subject.



