John T. Mentzer (editor)
London: Sage Publications, 2001
512pp, ISBN: 978-0-7619-2111-0
A group of collaborating authors present a comprehensive definition and model of supply chain management (SCM) on the basis of their interviews with top supply chain managers from 20 companies. The book distinguishes types of chain, and discusses SCM as a management philosophy and in terms of its prerequisites and its potential effects on business and channel performance.