Aldershot, UK: Gower Publishing, 2009
276pp, ISBN: 978-0-566-08597-0
This comprehensive guide to outsourcing the information technology function focuses on the need to obtain a properly negotiated formal contract. It discusses the structure of such a contract, and then goes on to cover the provisions that relate to staffing, location, software, costs, management liaison, allowing for change, security, duration, termination, and other matters. It also gives advice on public procurement and choosing a supplier.