Harvard Business School Press
Harvard Business Review Paperback Series
Boston, Massachusetts: Harvard Business School Press, 2006
211pp, ISBN: 978-1-4221-0279-4
www.hbsp.harvard.edu
Many of today’s companies struggle with the task of delivering products to customers when and where they want them. Using tactics from articles in this volume, any company can learn how to beat the competition, and reduce waste in each step of their value-delivery process.



