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"Our understanding of historical progress tends to be “innovation-centric” rather than “use-centred.” We obsess about exciting new inventions and underestimate how much they will have to struggle against the forces of habit and inertia in our daily lives. Old-fashioned but serviceable technologies often prove surprisingly resilient … The lessons from history are that technological progress is uneven, that consumers are often sceptical of techno-hype, and that new technologies do not supplant old ones in linear fashion. Look at the iPad’s ebook reader: your book purchase is stored on a real-looking wooden bookcase and you take it off the shelf and flip its virtual pages over with your fingers. Why, it’s exactly like … reading a book!"Joe Moran, British social historian
Source: Guardian (London) (October 2010) -
"Invaluable though innovation may be, our relentless focus on it may be obscuring the value of its much-maligned relative, imitation. Imitation has always had a faintly disreputable ring to it—presidents do not normally give speeches extolling the virtues of the copycat. But where innovation brings new things into the world, imitation spreads them; where innovators break the old mold, imitators perfect the new one; and while innovators can win big, imitators often win bigger."Drake Bennett, US journalist
Source: Boston Globe (April 18, 2010) -
"Innovation will always be a mixture of serendipity, genius, and sheer bull-mindedness. But while you can't bottle lightning, you can build lightning rods. Non-linear innovation can be legitimized, fostered, supported, and rewarded."Gary Hamel (1954–), US academic, business writer, and consultant
Source: Interview, Barnes & Noble (September 2000) -
Thomas Edison (1847–1931), US inventor
Source: Quoted in “Building an Innovation Factory,” Harvard Business Review (Andrew Hargadon and Robert I. Sutton, 2000) -
"Sometimes I think we'll see the day when you introduce a product in the morning and announce the end of its life at the end of the day."Al Shugart (1930–2006), US entrepreneur and pioneer of disk drive technology
Source: Quoted in Goldfinger (Robert Heller, 1998) -
"One possibility for difficulties innovating is that most people really don't care about innovation."Peter Senge (1947–), US academic and author
Source: “The Practice of Innovation,” Leader to Leader (1998) -
"Slack allows innovative projects to be pursued because it buffers organizations from the uncertain success of these projects, fostering a culture of experimentation."Nitin Nohria (1962–), US writer and dean of Harvard Business School
Source: The Differentiated Network (cowritten with Sumantra Ghoshal, 1997) -
Peter F. Drucker (1909–2005), US management consultant and academic
Source: Interview, Hot Wired (August 1996) -
Charles H. Duell (1905–1970), US commissioner of the US Patent Office
Source: Quoted in Maxi Marketing (Stan Rapp and Thomas L. Collins, 1995) -
Stewart Clegg (1947–), Australian writer
Source: “Business Values and Embryonic Industry: Lessons from Australia,” Whose Business Values? Some Asian and Cross-Cultural Perspectives (Sally Stewart and Gabriel Donleavy, eds, 1995) -
"People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard."Sir John Harvey-Jones (1924–2008), British management adviser, author, and chairman of ICI
Source: All Together Now (1994) -
Peter F. Drucker (1909–2005), US management consultant and academic
Source: Speech (April 1992) -
"A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools."Hugh Davidson (1935–), British management consultant
Source: Mostly Harmless (1992) -
"In a small company, one person's hunch can be enough to launch a new product. In a big company, the same concept is likely to be buried in committee for months."Al Ries (1926–), US marketing strategist and author, founder and chairman of Ries & Ries consultancy
Source: Marketing Warfare (cowritten with Jack Trout, 1986), ch. 10 -
Akio Morita (1921–1999), Japanese business executive
Source: Made in Japan (1986) -
"By observing California's youngsters on roller skates, a Sony engineer came up with the concept of the Walkman."Kenichi Ohmae (1943–), Japanese management consultant and theorist
Source: Industry Week (July 1985) -
"Not a single, substantial, commercially-successful project had come from an adequately-funded team. They'd always come from the scrounging, scrapping, underfunded teams."Kenneth H. Olsen (1926–2011), US computer designer and cofounder of Digital Equipment Corporation
Source: Quoted in A Passion for Excellence (Tom Peters and Nancy Austin, 1985) -
"There is no shortage of creative people in American business. The shortage is of innovators. All too often people believe that creativity leads to innovation. It doesn't."Theodore Levitt (1925–2006), US management theorist, writer, and editor
Source: “Ideas Are Useless Unless Used,” Inc. (February 1981) -
Philip B. Crosby (1926–2001), US business executive and author
Source: Quality Is Free (1979) -
"I don't think necessity is the mother of invention—invention, in my opinion arises directly from idleness, possibly also from laziness. To save oneself trouble."Dame Agatha Christie (1891–1976), British novelist
Source: An Autobiography (1977) -
"The artist brings something into the world that didn't exist before, and … he does it without destroying something else."John Updike (1932–2009), US novelist and critic
Source: Quoted in Writers at Work (George Plimpton, ed, 1977) -
Walter Wriston (1919–2005), US banker
Source: Quoted in “Sayings of the Year,” Observer (London) (December 29, 1974) -
Coco Chanel (1883–1971), French couturier
Source: Quoted in Coco Chanel: Her Life, Her Secrets (1971) -
Albert Szent-Györgyi (1893–1986), US biochemist
Source: Quoted in The Scientist Speculates (I. J. Good, ed, 1962) -
"It is easy to overlook the absence of appreciable advance in an industry. Inventions that are not made, like babies that are not born, are rarely missed."J. K. Galbraith (1908–2006), US economist and diplomat
Source: The Affluent Society (1958), ch. 9 -
Chad Stoller, US digital marketing guru
Source: Attributed


