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Home > QFINANCE Dictionary > Definition of complaints management

Definition of

complaints management

General Management

technique for handling complaints a management technique for assessing, analyzing, and responding to customer complaints

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Definitions of ’complaints management’ and meaning of ’complaints management’ are from the book publication, QFINANCE – The Ultimate Resource, © 2009 Bloomsbury Information Ltd. Find definitions for ’complaints management’ and other financial terms with our online QFINANCE Financial Dictionary.

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