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Definition of

channel management


process of identifying, reaching, and satisfying customers the organization of the ways in which companies reach and satisfy their customers. Channel management involves more than just distribution, and has been described as management of how and where a product is used and of how the customer and the product interact. Channel management covers processes for identifying key customers, communicating with them, and continuing to create value after the first contact.

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Definitions of ’channel management’ and meaning of ’channel management’ are from the book publication, QFINANCE – The Ultimate Resource, © 2009 Bloomsbury Information Ltd. Find definitions for ’channel management’ and other financial terms with our online QFINANCE Financial Dictionary.

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