business administration
procedures involved in operating successful business the establishment and maintenance of procedures, records, and regulations in the pursuit of a commercial activity. Business administration involves the conduct of activities leading to, and resulting from, the delivery of a product or service to the customer. Administration is often seen as paperwork and form-filling, but it reaches more widely than that to encompass the coordination of all the procedures that enable a product or service to be delivered, together with the keeping of records that can be checked to identify errors or opportunities for improvement.

