Thomas McKaig is a widely recognized Canadian author with 30 years of international business experience in 40+ countries. He delivers quality business solutions to clients in five languages. He owns Thomas McKaig International, Inc., found at www.tm-int.com. He speaks internationally on quality management and international trade, and is an adjunct professor, teaching Global Business Today in the Executive MBA program at the University of Guelph. His most recent book is Global Business Today (3rd ed, 2011). He has served as executive in residence at the University of Tennessee and Universidad de Montevideo, and was worldwide strategic marketing adviser to the United States Treasury Department Bureau of the US Mint’s Gold Eagle Bullion coin program.